Homeowner Justice Project, HomeownerJustice.org
A Program of Blue Ridge Mountain Foundation, Inc.
Effective Date: April 4, 2026
The Homeowner Justice Project, a program of Blue Ridge Mountain Foundation, Inc. ("Foundation," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit HomeownerJustice.org or interact with our Site, including any forms, tools, pages, downloads, newsletters, donation features, or affiliate links.
By using the Site, you consent to the practices described in this Privacy Policy.
We may collect information you provide directly and information collected automatically when you use the Site.
You may provide us information such as:
Name
Email address
Phone number
Mailing address
Messages or inquiry details you submit through our contact form
Donation-related information
Any other information you choose to submit
When you access or use the Site, we may automatically collect information including:
IP address
Browser type and version
Device type
Operating system
Referring and exit pages
Pages viewed
Date and time of access
Session duration
Approximate location derived from IP address
Clickstream data
Site interaction data
Cookies and similar tracking technologies
Log files and server records
Technical, diagnostic, and performance information
Any other data legally permitted to be collected in connection with site operation, security, analytics, troubleshooting, compliance, and business purposes
We may also collect any information that your browser, device, or internet connection automatically transmits to us or to our service providers when you access the Site.
We may use the information we collect for any lawful purpose, including to:
Operate, maintain, improve, and secure the Site
Respond to inquiries and messages
Provide educational content, tools, and resources
Process donations or other transactions
Send administrative, informational, or mission-related communications
Monitor usage, traffic, trends, and site performance
Detect, investigate, prevent, or respond to fraud, abuse, spam, malware, security incidents, or unlawful activity
Enforce our Terms of Service and other policies
Comply with legal obligations
Protect our rights, property, donors, users, board members, officers, directors, volunteers, sponsors, vendors, affiliates, and partners
Carry out any other purpose reasonably related to our charitable mission and lawful operations
Where applicable, we may process information based on consent, legitimate interests, contractual necessity, legal obligations, security, fraud prevention, analytics, service improvement, communications, and any other lawful basis available under applicable law.
We may use cookies, pixels, local storage, tags, analytics tools, and similar technologies to operate the Site, remember preferences, improve performance, analyze traffic, and understand user behavior.
You may be able to disable cookies through your browser settings, but some parts of the Site may not function properly if you do so.
We may share information with:
Our employees, officers, directors, volunteers, contractors, vendors, agents, and service providers
Hosting providers, analytics providers, email providers, payment processors, form processors, and technology partners
Affiliate and referral program partners, to the extent necessary to operate those programs
Legal, accounting, compliance, or security advisors
Government authorities, law enforcement, courts, regulators, or other parties when required or permitted by law
Any person or entity when we believe disclosure is necessary to protect our rights, enforce our policies, prevent harm, investigate misconduct, or comply with legal process
A successor organization or transferee in connection with a merger, reorganization, asset transfer, or similar event
Other third parties with your consent or at your direction
We may also disclose information that is aggregated, de-identified, or otherwise not reasonably linkable to an identified person, unless prohibited by law.
The Site may contain links to third-party sites, services, or affiliate programs. If you click a third-party link, that third party may collect information about you under its own privacy practices. We are not responsible for the privacy practices of third parties.
If you make a donation or payment through the Site, the transaction may be processed by a third-party payment processor. We may receive limited information about your transaction, such as your name, contact information, donation amount, and related administrative details.
We do not intentionally store full payment card numbers unless a payment processor or service provider makes such information available to us in a lawful and secure manner.
If you contact us through the Site, we may retain your message, contact information, technical metadata, and related records for administrative, legal, operational, security, and compliance purposes. We may also use your contact information to respond to you and to send administrative or mission-related communications.
We may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, to resolve disputes, to enforce agreements, to maintain business records, and for security, analytics, archive, and backup purposes.
We may retain logs, browser data, device data, IP addresses, and technical records for as long as we deem appropriate for lawful operational, security, compliance, or investigative purposes.
We use commercially reasonable administrative, technical, and physical safeguards designed to protect information. However, no system can be guaranteed to be completely secure, and we cannot promise that unauthorized access, disclosure, or misuse will never occur.
You may be able to:
Opt out of certain email communications by following unsubscribe instructions where provided
Disable cookies through your browser settings
Avoid submitting information through the Site if you do not want it collected
Depending on your location, you may also have certain rights under applicable law regarding access, correction, deletion, restriction, or objection to processing of personal information. To exercise any legally available rights, please contact us using the form on the Site.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent where required by law. If you believe a child has provided us personal information in violation of this Policy, please contact us using the form on the Site.
If you access the Site from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using the Site, you consent to such transfer, storage, and processing to the extent permitted by law.
We are a North Carolina nonprofit organization. We may collect, use, disclose, and retain information as permitted by applicable federal, state, and local law, including for legal compliance, site security, and operational purposes.
We may update this Privacy Policy from time to time. Changes will be effective when posted on the Site with a revised effective date. Your continued use of the Site after any changes means you accept the updated policy.
If you have any questions about this Privacy Policy, please contact us using the form on the Site.
Homeowner Justice Project is a program of Blue Ridge Mountain Foundation, Inc., a North Carolina 501(c)(3) public charity (EIN: 88-2645356).
